The Angel Makeup Academy policy for refund and cancel makeup booking.

Overview

We have 7 days refund and returns policy. If 7 days have passed since your booking date, we can’t offer you a full refund or exchange. At the time of full refund TAX and GST will be deducted.

To be eligible for a return, If your wedding is canceled.

Additional non-returnable items:

  • Gift voucher

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

  • Breakup of wedding
  • Any makeup booking that is returned more than 7 days after booking confirmation.

Refunds

Once your return request is received, we will send you an email to notify you that of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 7 working day.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Exchanges Booking Date

We only replace bookings if your wedding dates is changed. If you need to exchange it for the same item, send us an email at {email address}.

Need help?

Contact us at {email} for questions related to refunds and returns.